Can Smile direct cause problems?

Most of the complaints involve customer service issues — such as broken aligners, delivery issues and payment problems — but dozens describe concerns about treatment results: complaints like broken teeth and nerve damage.

Does SmileDirectClub make your teeth fall out?

Myth: SmileDirectClub damages teeth and causes them to fall out. False. Our aligners will NOT damage healthy teeth. You should always maintain your regular cleanings with your local dentist to keep your teeth healthy and prevent any issues.

Is the SmileDirectClub legitimate?

Does SmileDirectClub really work? Yes, according to the hundreds of positive reviews from verified customers online, SmileDirectClub does work. The company says that the team of dental experts that review your pictures and approve your treatment plan are all state-certified dentists or orthodontists.

How do I get a refund from Smile direct?

Pack your unused aligners, in their original bags, and ship them back to SmileDirectClub. Contact our customer care team at 800-848-7566 to initiate the return process. SmileDirectClub needs proof of shipment to honor a refund, so please use a trackable carrier like FedEx or UPS.

Is SmileDirectClub owned by Invisalign?

In July 2016, Align Technology purchased a stake in then two-year-old SmileDirectClub. At the time, it was a 17% equity interest in the company. A year later, Align Technology purchased an additional 2%. The two companies also entered a supply agreement in 2016.

Can I bite down on my aligners?

Aligner chewies can be used to help seat your aligner. They are soft plastic cylinders that are about the size of a cotton roll. After you’ve put in your aligner, you can bite down on a chewie for several minutes.

Is SmileDirect the same as Invisalign?

The difference being, Invisalign offers in-person treatment, while Smile Direct Club offers remote treatment. Both treatments correct the cosmetics of your smile, and with Smile Direct Club, they can correct some bite issues too. With Invisalign, you can treat most bite cases as well as any severely misaligned teeth.

How do I cancel my SmileDirectClub membership?

To cancel your Smile Direct Club membership, return a Smile Kit or cancel an appointment:

  1. Call customer service on 0035312844507.
  2. Ask to speak with a representative.
  3. Provide them with your membership or order details.
  4. Request cancellation and a refund where applicable.
  5. You will receive a confirmation email.

Why is SmileDirectClub sued?

In a lengthy lawsuit over 200 pages, SmileDirectClub accused NBC Universal Media and reporter Vicky Nguyen of publishing false and misleading information about the company and is seeking $2.85 billion for defamation.

Why is Invisalign more expensive than smile direct?

With Smile Direct, patients are responsible for creating their own molds for their teeth. They are also the only ones observing their progress since a dentist isn’t following up. As a result, Invisalign costs more than Smile Direct Club, even though the actual trays a patient receives are very similar.