What is the Consumer Protection Act Alberta?

The Consumer Protection Act has rules that businesses must follow to protect Alberta consumers. The Act sets out certain unfair practices that business cannot engage in. It also sets out ways for consumers to challenge a transaction with a business who did not follow the rules.

What are the laws of consumer awareness?

The consumer has a certain responsibility to carry as an aware consumer can bring changes in the society and would help other consumers to fight the unfair practice or be aware of it. They should be aware of their rights under the Consumer Protection Act and should practice the same in case of need.

What does the Consumer Protection Act cover?

It aims to protect consumers against poor-quality products and unfair business practices or contract terms with regards to transactions, repairs, refunds and delivery. A consumer is defined as “an individual acting for purposes that are wholly or mainly outside that individual’s trade, business, craft or profession”.

How long do I have to cancel a contract in Alberta?

10 days
Under the Consumer Protection Act, you have 10 days to cancel a time share or points-based contract entered into from within Alberta. You do not need a reason to cancel. The 10-day period starts the day after you get a copy of the signed contract.

How do I contact the Consumer Protection Act?

  1. the dti Customer Contact Centre: 0861 843 384.
  2. the dti Office of Consumer Protection (OCP) : (012) 394 1436 / 1558 /1076.
  3. E-mail: [email protected] This e-mail address is being protected from spambots.
  4. the dti Website: www.thedti.gov.za.
  5. National Consumer Tribunal (NCT): (012) 663 5615.

What are my rights as a customer?

Consumer rights when buying services perform the service with reasonable care and skill. provide the service for a reasonable price, where it was not agreed beforehand. perform the service in a reasonable time period, if it was not agreed beforehand.

Are emails legally binding in Alberta?

This is a question of concern to many who frequently deal with contracts or imagine that they soon will be, and the answer to this question is yes, emails will generally be considered by courts to be legally binding, and although there may be some exceptions, to play it safe, one should always assume that a contract …

What are the 8 rights of a consumer?

The eight consumer rights are: Right to basic needs, Right to safety, Right to information, Right to choose, Right to representation, Right to redress, Right to consumer education, and Right to healthy environment.