What happens if an airline loses your checked bag?

When your bag is missing, the airline is responsible for getting your items back. Thanks to airlines’ tracking systems, they should know where your bag is and when it will arrive. Step one is to file a claim at your airline’s baggage desk at the airport.

Do airlines have to reimburse for lost luggage?

You should know that on flights within the U.S., airlines are legally required to reimburse you up to $3,500 if your bags are lost, damaged or delayed in getting to you.

How do I track my luggage on Aeromexico?

Track your baggage

  1. File a report. File a report on our website and get a tracking number. FILE REPORT.
  2. Need help? Please email [email protected] to get help or a tracking number.
  3. See my report status. If you already have a tracking number, you can check your baggage status on this page. TRACK YOUR BAGGAGE.

Can you track lost baggage?

Tracking Online. Visit your airline’s website and go to the “Tracked Baggage” page. Sign into your account on your airline’s website, and go to the “Baggage” section of the website. Then, click on “Track Checked Baggage.”

Who is responsible for lost luggage?

Airlines are responsible for repairing or reimbursing a passenger for damaged baggage and/or its contents when the damage occurs while the bag is under the airline’s control during transportation (subject to maximum limits on liabilities).

How much do they reimburse for lost luggage?

Lost or delayed luggage on a US domestic flight If the airline misplaced your luggage on a domestic flight in the United States, you may claim up to $3,500 according to the Department of Transportation (DOT).

Is AeroMexico a good airline?

Aeromexico is Certified as a 3-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.

How long does it take to locate lost luggage?

It can take airlines anywhere from a few hours to a month to locate your bag, and another four weeks to three months to reimburse you.