How do I get a digital secure key for First Direct?
How do I get a digital secure key for First Direct?
How do I generate a security code with my Digital Secure Key?
- Open up our App.
- If you’ve got fingerprint or face ID set up, select ‘Cancel’.
- Select ‘Go to security codes’.
- Choose the type of security code you need – and that’s it. Job done.
Can I login to HSBC without secure key?
If you don’t have access to your Secure Key, go to our online banking log on page, enter your username and select ‘I’ve forgotten all my log on details or I don’t have my Secure Key’. Follow the instructions and activate your new details via our automated phone service.
How do I activate my HSBC Secure Key?
Activate your physical Secure Key Select log on to online banking. Enter your username. Enter the answer to your memorable question and the requested characters from your password. Select ‘Activate Secure Key now’.
What is a HSBC Digital Secure Key?
Digital Secure Key, a function of the HSBC Mobile Banking application, is a one-time password generation application which strengthens your security in accessing HSBC Bank Retail Internet Banking and Mobile Banking.
Can you access first direct without secure key?
Yes you can, but this something we not recommend. New regulations mean you’ll need to authorise your payments using a Secure Key more often in future, and its easier to do this with a Digital Secure Key that sits on your Mobile App.
What do I do with old First Direct Secure Key?
What do I do with my old Secure Key? Please return it to us either in person at any HSBC branch, or in the post, free of charge, to FREEPOST HSBC SKR CENTRE. Please make sure you write this all in capitals to make sure it reaches us.
How do I order a new security device HSBC?
If you lose your HSBC Security Device, please call the Contact Center at 866.537. 4722 and we will order you a new one. If you have an iPhone or Android smartphone, you might want to consider the Digital Security Device, which is part of the HSBC Mobile Banking App, so that you won’t have anything additional to carry.
Can you replace the battery in a HSBC Secure Key?
The batteries for your Secure Key are unique to the device. If your battery has run out of power, please contact us and we’ll order a new device for you.
Is HSBC Digital secure key safe?
We take your online safety very seriously. If you use online or mobile banking, our physical or Digital Secure Key gives you added protection against fraud. The Secure Key generates a temporary code so only you can access your accounts. Fraud alert: Never give out your security codes to anyone.
What is a secure key first direct?
What is a Secure Key? A Secure Key lets you log on to Online Banking safely. If you have a smartphone, the best thing to do is get a Digital Secure Key. It works as part of the first direct Mobile App. You can do things like set up new payments, amend and cancel standing orders, and apply for new products.
