How do I contact Medibank Australia?

Contact methods

  1. Phone within Australia. 1300 763 422.
  2. Calling from overseas. +61 398621048.
  3. Email. [email protected].

Can I get my OSHC refund?

You can request a refund of your OSHC for the following reasons: You paid for cover but are not coming to Australia. You have been studying in Australia and your student visa was not extended, was cancelled or a renewal/extension was refused. You are no longer on a student visa.

How do I renew my OSHC in Australia?

If you have your OSHC cover with Allianz Care Australia, you can apply to renew or change your OSHC online through the Allianz Care Australia website. Otherwise, contact your government-approved OSHC provider for options available to renew or change your cover.

How do I find my OSHC policy number?

Your policy number is often your student ID followed by your institution acronym. For example, student ID 12345678 at Macquarie University) would be 12345678MU. Enter an email address that is unique to you where a security code can be sent. You will find your e-membership card on the My OSHC Assistant app.

How do I contact Medibank via email?

For any existing customer queries:

  1. Phone. Call us 1300 766 085.
  2. Email. For any email inquiries, please send through to [email protected].
  3. Post. Medibank Life Insurance.
  4. Initial response.
  5. Internal Dispute Resolution.
  6. External Dispute Resolution.

How do I contact Medibank from overseas?

Call us on 132 331. If you’re calling from overseas dial +61 3 8622 5780.

Can I cancel OSHC if I have Medicare?

Medicare and OSHC Any Medicare coverage you are entitled to under a Reciprocal Health Care Agreement will be in addition to OSHC. Having reciprocal access to Medicare does not exempt you from needing to take out OSHC.

Can I cancel OSHC?

If you complete your course early or withdraw from your studies to return home, you can also cancel your OSHC.

How long should OSHC last?

How long do I need to buy OSHC for?

Duration of the course Duration of visa
10 months or longer and finishing at the end of the Australian academic year (November–December) Your visa will usually be granted to March 15 of the following year.

Can you extend OSHC?

To extend your OSHC for visa purposes, you will need to pay for the duration you were uninsured and any claims incurred during this period will not be eligible. To extend your policy simply purchase a policy for the required period.

How do I check my OSHC status?

Allianz MyHealth app for OSHC members

  1. Access your digital membership card.
  2. Submit or check the status of your medical claim.
  3. View your policy details.

Does OSHC cover abortion?

Be sure to check that your OSHC covers maternity care and waiting-period time required before you can claim. You’re covered for any pregnancy related services including ultrasounds, blood tests, childbirth or termination, but there’s a 12 month waiting period for any pregnancy-related services if you have a valid OSHC.