What is Zendesk app?
What is Zendesk app?
About Zendesk Zendesk features smart product design that enables companies to effortlessly get started and focus on responding quickly to the needs of their customers. Zendesk is designed to be easy to use, making complex training and support manuals obsolete.
What is quickie Plus app?
Quickie is a handy top bar menu that gives you quick and convenient access to all views, from anywhere within Zendesk. It can dramatically improve the efficiency of your agents when accessing views. https://www.lovestockleaf.com/zendesk/zendesk-apps/quickie.html.
What apps use Zendesk?
These helpful apps for Zendesk are essential add-ons for boosting your team’s productivity and organisational capabilities.
- Sentisum Zendesk Integration.
- Zendesk Asana Integration.
- Trello Zendesk Integration.
- Zendesk Basecamp Integration.
- Pipedrive Zendesk Integration.
- Pingdom Zendesk Integration.
- Fuze Zendesk Integration.
How do I use Zendesk on my phone?
For iPhone/Android
- Create new tickets on the fly and make quick updates with macros.
- Notifications alert agents to updates on their assigned tickets.
- Get to the right ticket immediately using search and deep-linking from email.
- Filter through the queue with Views and swipe to easily move to the next ticket.
Is Zendesk safe?
All communications with Zendesk UI and APIs are encrypted via industry standard HTTPS/TLS (TLS 1.2 or higher) over public networks. This ensures that all traffic between you and Zendesk is secure during transit.
What is Zendesk support for?
Zendesk Support is Zendesk’s support ticketing system, designed to help you track, prioritize, and solve customer support interactions. More than just a help desk, Zendesk Support helps you nurture your customer relationships with personalized, responsive support across any channel.
What is Zendesk message?
Zendesk messaging offers faster & more personalized interactions with Answer Bot’s newest tool Flow Builder, a click-to-configure tool that allows admins to build engaging conversational experiences for Zendesk messaging without writing a single line of code.
Is Zendesk secure?
Zendesk leverages secure components, such as FIPS-140 certified encryption solutions, to protect customer data. Portions of the Zendesk solution can be configured to meet PCI and HIPAA/HITECH Attestation standards. Zendesk has also developed and created tools to allow our customers to meet their obligations under GDPR.
Does Zendesk have a phone app?
Now, any support agent with an Android-powered phone who uses Zendesk can take advantage of managing support tickets directly from their mobile device. Zendesk customers can download the new application from the Android Market(TM) for free starting today.
Is Zendesk mobile friendly?
All of these features can be integrated into a multitude of compatible applications like Google Analytics, SurveyMonkey, and Salesforce. Zendesk is optimized for mobile and is accessible on all the popular “smart” devices such as iPad, iPhone, Android, and Blackberry.
Is Zendesk a real company?
Zendesk is an American company headquartered in San Francisco, California. It provides software-as-a-service products related to customer support, sales, and other customer communications. The company was founded in Copenhagen, Denmark, in 2007.
Is Zendesk a good company?
Is Zendesk a good company to work for? Zendesk has an overall rating of 4.2 out of 5, based on over 1,175 reviews left anonymously by employees. 83% of employees would recommend working at Zendesk to a friend and 85% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
