How do I speak with someone at Air Canada?

Air Canada Phone Option

  1. Place a phone call where you can talk about your issues with the customer representative.
  2. Dial the number 1-838-247-2262 (Toll-Free) or 1 (888) 247-2262 of Air Canada and wait for the IVR options.
  3. The IVR options will take you to the customer representative.

How do I book a cargo with Air Canada?

Air Canada Cargo offers its customers easy solutions for booking shipments online:

  1. Air Canada Cargo e-Booking. Log-in to e-Booking. About e-Booking.
  2. Cargo Portal Services. CPS – Cargo Portal Services – is a portal used by freight forwarders to book air cargo shipments with different air carriers that is fully e‑AWB enabled.

Does Air Canada carry cargo?

Canada’s largest air freight carrier for over 80 years. A solution for every shipping need. Learn about important considerations for your shipment. Discover our wide range of aircraft and shipping container options.

How do I pick up cargo from Air Canada?

June 8, 2020 Plan Your Pick Ups Online

  1. Enter an air waybill in Track and Trace on e-booking or on www.aircanadacargo.com.
  2. If your shipment is checked in, click Schedule Pick Up.
  3. When it’s time to pick up, present yourself at Customer Service at our main facility (2580 Britannia Road East, Mississauga).

When can I call Air Canada?

Monday to Friday: 6 a.m. to 10 p.m. Saturday and Sunday: 6 a.m. to 8 p.m.

How do I get my callback from Air Canada?

Air Canada Call back

  1. Pick your number, dial 1-888-247-2262.
  2. Now you will hear an automated IVR on one more side of your phone.
  3. Follow the IVR guidance; press five of the necessary button to interface with a live person.
  4. While waiting for the live person, you will get one more choice to get an Air Canada Call back.

How do I send a parcel by flight?

Complete Air Waybill number. Origin i.e. the three-letter alpha code of station of origin. Destination i.e. the three-letter alpha code of station of destination. Total number of pieces in figures.

How long is air cargo shipping?

5-10 days
In very rough estimates: express can take as little as 1-3 days, air freight is typically 5-10 days, and sea shipping can range anywhere from 20-45 days or more.

Where do I pick up cargo at YVR?

Warehouses

  • A.E.S. Warehouse & Distribution 604-279-0345.
  • Aero Pacific Express Inc. 604-279-1972.
  • Hutchison Cargo Terminal Inc. 604-214-0998.
  • Isaac Freight Ltd. 604-270-6322.
  • Mega Int’l Air Services (Vancouver) Inc. 604-270-0035.
  • Menzies Aviation 604-278-7299.
  • Swissport 604-273-8856.
  • West Point Terminal Inc. 604-232-0600.

Who is Michael Rousseau?

President/Chief Executive Officer, Air Canada Corp.

What are the hours for Air Canada customer service?

Monday to Friday: 6 a.m. to 10 p.m.