How do I track my AXA claim?

Track your claim Check in on the progress of your claim and upload photos or related documents to your MyAXA account. If you don’t have a MyAXA account you can track your claim online through ManageYourClaim.

How do I submit a claim to AXA?

Claim Procedure

  1. Submit your claims online for faster processing or download our editable PDF form.
  2. Only for paper submission, submit the claim form together with the required supporting documents to us directly or through your insurance consultant.
  3. Claims specialist will review and assess.
  4. Settlement and payment.

How do I contact AXA insurance?

You simply have to call the AXA Motor Claims toll free number 800 116 4845 to open your claim.

Where do I send my AXA documents?

You can forward your documents to us by:

  • MyAXA. You can upload the documents in your MyAXA account.
  • Branch. You can bring the documents to any of our branches.
  • Post. Please forward the documents to: Post Validation, AXA Insurance dac, Wolfe Tone House, Wolfe Tone Street, Dublin 1. D01 HP90.

How long does an AXA claim take?

The inspection normally takes place 48 hours after the vehicle is on site in the garage and an estimate has been provided. What happens if an accident is not my fault? If you have Comprehensive cover you can claim for the damage to your vehicle under your policy.

How long does AXA take to pay out?

If you’re a new customer, we’ll collect your deposit from your bank account within seven working days. If you’re renewing your policy, we’ll collect your deposit from your bank account within seven working days from your renewal date.

How long does AXA take to refund?

within 7 to 10 working days
All eligible refunds will be made within 7 to 10 working days by cheque or, if you pay by Direct Debit, directly to the bank account from which your subscription is paid. The same will apply to any lapsed customers eligible for a refund.

Does AXA have live chat?

If you need help with this, you can talk to our team through live chat. You can access live chat through the ‘Policy Change’ section in your online account. Our live chat team are on hand to answer your queries: Monday to Friday: 9am to 5pm.

How do I make an insurance claim?

To make a claim, get a form from your insurer or write to the other driver or their insurer, giving details of the accident and the other driver’s policy number. Tell your insurer about any independent witnesses and send them witness statements if you can.

How do I send an email to AXA?

Email. Unless an original document is requested you can send scanned documents as attachments via email to [email protected].

How do I get insurance documents online?

How to get car insurance papers online?

  1. Visit the official website of the company.
  2. Select the option to download an e copy of your policy.
  3. Input your policy number and registered mobile number.
  4. An OTP will be sent to your registered mobile number.
  5. Enter the OTP in the portal for verification.

How long does a refund from AXA take?

All eligible refunds will be made within 7 to 10 working days by cheque or, if you pay by Direct Debit, directly to the bank account from which your subscription is paid. The same will apply to any lapsed customers eligible for a refund.