How early do you need to be at St Pancras for Eurostar?

London St Pancras International

Standard & Standard Premier Classique & Avantage members
How long before departure should I arrive? (mins) 90 90
How long before departure does the gate close? (mins) 30 30

Can you buy Eurostar tickets on the day?

You can buy tickets at St Pancras International, even on the day of travel – however last-minute tickets are much more expensive than those booked well ahead of time. Eurostar fares go on sale 120 days before travel and work like air fares – the cheapest tickets sell out first.

Is St Pancras the same as St Pancras International?

St Pancras railway station (/ˈpæŋkrəs/), also known as London St Pancras or St Pancras International and officially since 2007 as London St Pancras International, is a central London railway terminus on Euston Road in the London Borough of Camden.

What time does Eurostar customer services open?

Open from 8am to 4pm on Bank Holidays. For information about exchanging your ticket or if your train is cancelled, you can find details about your options in Manage Your Booking. If you need further help, you can contact us via our online form. Open from 8am to 5pm Monday to Friday.

Do they check passports on Eurostar?

Check your ticket for your recommended arrival time and allow plenty of time to get through security and passport control. If you’re UK citizen, but your main residency is in the EU, your passport will not need to be stamped. However, you will need to carry evidence that you are resident in the EU.

Do you show passport on Eurostar?

French immigration control (for entry to the Schengen Area) takes place at London St Pancras before you board the Eurostar. French Border Police check your passport. If you are a US passport holder visiting as a tourist (no visa required), the check should be a formality.

Should you buy Eurostar tickets in advance?

Book early for best prices Booking using the Eurostar app makes everything super speedy and easy, and you’ll also be the first to know about any new offers and deals. If you can, plan well in advance and snap up your tickets 120 days in advance for the best possible prices.

Do you need passport number to book Eurostar?

No, but do bring your passport when you travel as it’ll be checked by UK and French authorities before you board.

Why is St Pancras closed?

The station is shut because of ongoing engineering works, which forms part of a £1.2 billion investment.

What platform does Eurostar go from at St Pancras?

Platforms 5-10: Eurostar. International trains to Lille, Paris, Brussels & Amsterdam.

How do I speak with someone at Eurostar?

Call our contact centre on +44 (0)3432 186 186 – Select “option 2”, followed by “option 4”. Email us directly at: [email protected] with “Special Assistance” in the subject line.