How can I contact Singtel customer support?

Singtel customers with existing telephone lines can also call 1688 and speak to our call agents.

Is Singtel Hotline 24 hours?

Submit your request through: My Account. Our online webform. Calling 1688 (Relocation Hotline Operation Hours: Mon-Sat 8.30am-6pm)

What is Singtel phone number?

6235 1688Singapore Telecommunications Limited / Technical support

How can I complain to Singtel?

Fault Reporting

  1. SingNet Business Broadband (ADSL), eVolve Fibre Broadband. Tel: 1606 -> Select Language -> Option 2 -> Option 3 -> Option 2.
  2. SingNet Corporate Internet Services including eLite, DSL static IP, Ethernet, EVPL and MetroEthernet Access. Tel: 1800 – 472 2580 (Calling from overseas: +65 6472 2580)

Is it free to call 1633?

Call our Hotline *Roaming calls made to the Customer Service Hotline (+65 6820 1633) from a StarHub postpaid mobile line will be capped at $2 per call regardless of the overseas destination customer is in. A 20% surcharge applies for Pay-As-You-Roam customers. Find out more.

How do I cancel my Singtel phone line?

3.1. Customer may request to terminate Singtel Fibre Broadband plan by calling Customer Service Hotline at 1688. 3.2. Termination of individual fibre broadband or telephone line services within Fibre Home Bundle is not allowed.

How do I cancel my Singtel contract?

To unsubscribe, please dial *25625 (and follow the instructions) or call in to 1606. If you call into 1606, you can also request for the Customer Service Officer to bar the future subscription of such services during the same time.

What is the name of our Singtel customer service chatbot?

Get support for Singtel Business solutions and services via WhatsApp chatbot – Anna. Enjoy the convenience of immediate and 24×7 service for your Singtel Business account via our WhatsApp chatbot, Anna.

How do I check my Singtel contract?

24. How do I check my contract eligibility?

  1. Log in to https://myaccount.singtel.com/login.aspx with your Singtel OnePass account.
  2. Download My Singtel app – select “Manage plan and add-ons” under the “Home” tab to view your contract status.
  3. Dial *1626 and select option 2 on the automated SMS response.

When can I terminate Singtel mobile line?

Subject to Clause 3.3, Singtel Mobile or the Customer may terminate the Mobile Line Service by giving to the other not less than four (4) days’ prior written notice.

Is StarHub technical support 24 hours?

StarHub Prepaid Customer Service can be reached at 9850 0000 (Operating 24 hours).

What happens if I dont pay StarHub bill?

1 If you do not pay any portion of a bill on time, we may suspend, restrict or terminate any of the Services that we provide to you and charge you administrative fees and/or late payment interest or fee as set out in Clause 2.3. 4.5.

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