How do I contact TPG customer service?

You may contact us at the following email addresses:

  1. [email protected]. (general inquiries and other service-related questions)
  2. [email protected]. (account termination/cancellation)
  3. [email protected]. (change of personal data)
  4. TPG Seniors Hotline – 6920 0000.
  5. TPG Service Centres:

How do I cancel my TPG in Singapore?

Termination Request Process

  1. For termination of the TPG services, please fill- up the Termination Request Form and send an email to [email protected] with the attached form.
  2. We will acknowledge your request within 2 business days and process it within 7 business days if there are no outstanding dues.

Why is my TPG SIM card not working?

If your SIM card does not get coverage in both phones, it might need replacing. Please contact our Mobile Technical Support team on 13 14 23 to arrange for a SIM card replacement. If it fixes the issue, your phone might not be compatible with our network in that area or it may be faulty.

Who is TPG owned by?

About TPG tabs TPG is proudly part of the TPG Telecom Limited (ASX: TPG) group of companies, following the merger or two of Australia’s leading telecommunications companies, TPG and Vodafone Hutchison Australia, in July 2020.

What is my TPG service number?

The service number is the homephone number associated with your TPG account. If I can be of any further assistance, please do not hesitate to let me know.

Does TPG have a live chat?

https://www.tpg.com.au/support/accountsandbilling_form is one of the pages where the Chat option is offered. The Chat option will pop up if we have available Chat Team members to assist you. You may need to expand the small “Live chat is online window” in the bottom right hand side of your desktop browser.

How do I cancel my TPG connection?

To cancel your TPG service, just place a call to 1300 993 019 and a TPG representative will walk you through the process. If it is a mobile plan and you wish to keep your existing phone number, wait until your new telco informs you that your number has been successfully ported before canceling your service.

How much does it cost to cancel TPG?

The early termination charge is 50% of the monthly charges that would have been paid between the date of cancellation and the end of the contract period, up to a maximum of $350.

Why does TPG keep disconnecting?

Network dropouts, this dropout is caused by a line fault on TPG or NBN’s network. Affecting all device(s) LAN/Wireless connected to the modem/router this may require a real-time test and investigation by our Technicians and Engineers.

Is TPG part of Telstra?

Telstra has struck a network sharing deal with TPG Telecom worth as much as A$1.8 billion (US$1.3 billion) in revenue over ten years. The agreement provides TPG, Australia’s third-largest mobile player, with access to Telstra’s network in regional and fringe urban areas.

What is the full form of TPG?

TPG Inc., previously known as Texas Pacific Group, is an American investment company. The private equity firm is focused on leveraged buyouts and growth capital.