How do I talk to a live person at nc unemployment?

If you have any questions about filing a claim for unemployment benefits, or to inquire about an existing claim application, you can contact our Customer Call Center at 888-737-0259.

What number do I call to file for unemployment in nc?

Complete Your Application You may also apply for benefits by calling our Customer Call Center toll free at 888-737-0259.

Who is over nc unemployment?

The North Carolina Board of Review is an independent, quasi-judicial body charged with deciding Higher Authority Appeals regarding unemployment benefits; determining initial disputes between the Division of Employment Security and an Employer regarding unemployment tax liability; determining D-100 cases where the …

How long does the adjudication process take for unemployment in nc?

COVID-19 UPDATE: Please be aware that the average time from a claim being established to receiving a fully-adjudicated eligibility determination can typically take between 45-60 days.

Why is my nc unemployment account on hold?

A hold was put on your account because you have not completed or you did not pass the security questions sent to verify your identity. This feature was implemented to prevent fraud. The system thinks you no longer need benefits. A claim will go inactive after 14 days if you do not file for it each week.

Can I email nc unemployment?

Submit documentation (Include Claimant ID in all correspondence) by: — Uploading information via the link on the Claimant Homepage online at des.nc.gov. — Fax: 919-715-8423. — Email: [email protected] 3. Each week you must attest to your continued unemployment by completing a weekly certifica- tion.

Is unemployment extended in nc?

These programs have been funded and extended for 11 weeks (on top of any state funded extensions), covering the weeks of December 27th, 2020 to April 5th, 2021 (no new claims after March 14th, 2021). To receive FPUC benefits, you must be receiving regular UI, PEUC, EB, or PUA.

How long does it take for Pua to be approved in nc?

When claim volumes are high, it may take several weeks for the claimant to receive a determination of benefits. Ongoing eligibility for PUA is evaluated on a week-by-week basis, and claimants must be out work due to a COVID-19 related reason under the CARES Act each week to keep receiving benefits.