Do BT do deals for existing customers?

BT offers exclusive, personalised deals to existing customers, which generally allow you to add extras to your existing package for free or at a much lower cost. By signing up for multiple services from the same provider, you’ll generally save cash and get a single bill that’s easier to keep track of.

Can I reduce my BT package?

If you want to change or reduce the number of services in your package, then you may need to start a new contract with a new…………. If you want to change or reduce the number of services in your package, then you may need to start a new contract with a new minimum period for your new package.

Can Pensioners get BT Basic?

It’s available to anyone on income support, jobseeker’s allowance, pensions credit, employment and support allowance and universal credit – providing the household has zero earnings.

Why is my BT broadband so expensive?

Why is your BT bill higher than others? The amount you pay often depends on how loyal you’ve been to BT. If you joined on a cheap offer then after a time you could have been moved up to a higher “Standard Tariff” and then you could have had ten years of price hikes added to your bill.

What happens at end of BT contract?

Cancellation fees if you leave your contract early You have to pay an ‘early termination fee’ if you cancel your service before the end of your ‘minimum contract period’. The end of the minimum contract period is usually either 12, 18 or 24 months from the date your started your service.

Can you negotiate with BT?

In a nutshell, call up and ask for a better deal. Say you’re paying too much or rivals’ deals are cheaper. If BT doesn’t budge after that, or you’re not happy with the offer, say you’re leaving.

How do I downgrade my BT package?

If you want to “downgrade” you will need to cancel the contract you are already in and then start a new contract. You can not cancel a BT contract on line so you will need to call BT in order to do this. You don’t need to negotiate if you don’t want to. If you wish you can accept what ever cost they offer you!

Is BT Basic ending?

BT Basic will close to new customers. If you’re new to BT, you’ll only be able to get Home Essentials once it launches. So if you don’t need fibre broadband or unlimited calls it’s worth checking if you can get BT Basic now, as it’s cheaper. See the BT website for details on how to apply.

How much is BT basic landline?

If you call a national or local number, it’ll cost 11.3p a minute (plus 3.3p for each phone call). International, mobile and calls to 08 numbers are based on our standard BT Basic calling plan rates.

What happens when my BT broadband contract ends?

When your contract comes to an end, you will not be disconnected, but you will be charged the full price. You can call this number 0800 800 030, that number is for contract renewals only. They usually answer very quickly, and should be able to tell you when your contract ends, and offer you a new deal.

Is BT better than sky?

BT VS Sky: Average broadband speeds BT’s superfast fibre optic package boasts average speeds of 36Mbps, and its Fibre 1 and Fibre 2 broadband gives you 50Mbps and 67Mbps respectively. Conversely, Sky has just one fibre optic package on offer, with 59Mbps average speeds.