How do I contact Texas Workforce Commission?

Customer Relations

  1. Call: 800-628-5115.
  2. Email: [email protected].
  3. Mail written complaints or requests to: TWC Ombudsman. Texas Workforce Commission. 101 E 15th Street, Suite 122. Austin, TX 78778-0001.

Is the Texas Workforce office open?

The standard business days and hours are Monday – Friday, 8:00 a.m. to 5:00 p.m. The hours for some services, such as Workforce Solutions offices and TWC ‘s unemployment benefits Tele-Centers, may vary. Hours other than 8:00 a.m. to 5:00 p.m. are included with the services’ Contact Information.

Is Workforce Solutions the same as Texas Workforce Commission?

Texas Workforce Solutions is comprised of the Texas Workforce Commission and a statewide network of 28 Workforce Development Boards (Boards) for regional planning and service delivery, their contracted service providers and community partners, and the TWC unemployment benefits Tele-Centers.

What is the best time to call Texas unemployment?

If none of these resources answer your questions, continue calling the TWC UI Tele-Serv at 1-800-558-8321. The best time to call is the end of the week. Tele-Center lines are busier early in the week.

How do I make an appointment with the Texas Workforce Commission?

Job seekers can call 1-844-ETWORKS to book an appointment with a Career Adviser or schedule time to use the Computer Lab / Resource Area at our locations in Longview, Tyler, Athens, Palestine, and Marshall. Persons with appointments will be checked into the building at your appointment time.

What is the number to file for unemployment in Texas?

800-939-6631
Call a Tele-Center at 800-939-6631 and speak to a customer service representative.

How do I apply for Pua?

Go to the PUA Reassessment section on the UI Online homepage to review the complete list of federally approved COVID-19 reasons and select any that apply to you. You will also be asked to confirm the date your business, employment, or self-employment was first interrupted as a direct result of COVID-19.

Who pays your unemployment benefits in Texas?

Employers
Employer taxes pay for unemployment benefits. Employers pay unemployment insurance taxes and reimbursements that support unemployment benefit payments. Employees do not pay unemployment taxes and employers cannot deduct unemployment taxes from employees’ paychecks.

How do I request a call back from unemployment in Texas?

Call a Tele-Center at 800-939-6631 to speak to customer service staff.