How do I check my GTCC account balance?

How do I request a credit balance on my account? Please call: 1-800-200-7056 to request a Credit Balance Refund.

How do I replace my government travel card?

If your card becomes worn out, damaged or defective in any way, contact the Citi Customer Service Center to request a replacement card. In the U.S., please call 1-800-790-7206. Outside the U.S., call Citi collect at 904-954-7850.

How do I log into my Citibank government travel card?

If you have not already signed up for the CitiManager ® tool, please log on to www.citimanager.com/login and click on the ‘Self registration for Cardholders’ link.

Does Citibank have chat support?

Online ChatCitibank / Customer service chat

How do I pay my Citibank GTCC bill?

Citi customer service is available 24 hours a day, seven days a week, at 1-800-200-7056. With the 24-hour phone number, you can also make a payment by phone if necessary.

What happens if you overpay your government travel card?

Here’s how that works: 1. Overpaid GTCC: If your GTCC account is currently overpaid, enter the amount of that overpayment here. Money that would have gone to the GTCC vendor will go to your bank account instead.

What happens if I lose my GTC?

In most cases, they can be replaced within 24 hours if they are lost or stolen by calling 1-800-645- 6556. Outside the U.S., call collect at 813-623-1709.

How long do you have to pay off GTC?

If there is an outstanding balance at the time the cardholder is removed from mission critical status, the balance must be paid within 45 days of removal from status.

How do I pay my GTCC bill?

As with other types of credit cards, you can’t pay your Citibank GTCC card using a credit or debit card. Whether you pay via Citibank online, by mail or by phone, you’ll need to use a valid checking account to make your payment. Citibank will need the account number as well as the routing number.

Is there an app for government travel card?

The inaugural GSA SmartPay Travel Card App takes the worries out of official government travel. It stores Agency/Organization Program Coordinator (AOPC) information, making it easier than ever for travelers to report any issues that occur with their cards while on the road.