How trustworthy is TaskRabbit?

TaskRabbit has a consumer rating of 1.98 stars from 459 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about TaskRabbit most frequently mention customer service, credit card and ikea furniture problems. TaskRabbit ranks 62nd among Service Marketplace sites.

How do I contact TaskRabbit support?

(844) 340-8275TaskRabbit / Customer service

How do I dispute a charge on TaskRabbit?

If there’s an issue with your invoice (like with the hours or reimbursements) and it hasn’t been 24 hours, contact your Tasker through the task’s chat thread to try and resolve the issue. If you can’t come to an agreement or it’s been more than 24 hours, contact us and provide the: Task name. Tasker name.

What problem does TaskRabbit solve?

Users can hire a maid or a handyman, but finding a trustworthy one takes time and effort. TaskRabbit solves this problem by vetting for you. TaskRabbit also allows users to find help for random one off tasks. Cleaning your house to host a party or preparing for a cross-country move is stressful and time consuming.

Can I get a refund from TaskRabbit?

to refund to TaskRabbit any amounts that TaskRabbit determines to have been erroneously paid to you with respect to an approved Claim; and. to execute and deliver to TaskRabbit the “TaskRabbit Resolutions Agreement” upon request.

How much is the TaskRabbit Trust & Support fee?

a 7.5 percent
Today TaskRabbit takes 15 percent from every completed job from the person paying for the job and charges a 7.5 percent Trust & Support fee to the same side of the platform. The value that the platform provides to both sides it’s not only the search filter and initial matching.

Can I get my money back from TaskRabbit?

To submit a Claim, please complete the TaskRabbit Resolutions Request Form within fourteen (14) days of the performance of the Task giving rise to the Claim. Before contacting TaskRabbit, you must first make a good faith attempt to resolve the issue directly with the User(s) involved.

Are task rabbits background checked?

Does TaskRabbit Perform Background Checks? Yes, TaskRabbit requires background checks for all U.S. applicants. To facilitate this process, everyone applying to become a Tasker in the United States must provide their Social Security Number (SSN) when they register.

Which is better TaskRabbit or thumbtack?

If you are looking to provide a quick, one-off service, TaskRabbit is your best bet. For longer contracts or repeat business—Thumbtack is the way to go. But choosing between Thumbtack and TaskRabbit is just the tip of the iceberg. There are plenty of different platforms out there to choose from.

Who is CEO of TaskRabbit?

Stacy Brown-Philpot (Apr 2016–)TaskRabbit / CEO