How do I fix LDAP error?

In this article

  1. Step 1: Verify the Server Authentication certificate.
  2. Step 2: Verify the Client Authentication certificate.
  3. Step 3: Check for multiple SSL certificates.
  4. Step 4: Verify the LDAPS connection on the server.
  5. Step 5: Enable Schannel logging.

What is an LDAP error?

LDAP Error Codes is an Result Code indicating something went wrong. They are really LDAP Result Codes and we have a lot of them well defined.

How do I enable LDAP authentication?

To configure LDAP authentication, from Policy Manager:

  1. Click . Or, select Setup > Authentication > Authentication Servers. The Authentication Servers dialog box appears.
  2. Select the LDAP tab.
  3. Select the Enable LDAP server check box. The LDAP server settings are enabled.

Can not connect to LDAP server?

Cannot contact LDAP Server: If you receive a “Cannot connect to the LDAP Server” error message, try to connect using the LDAP Server IP address. You should also check to be sure the LDAP machine is running. Another possibility is that the SSL certificate files are not valid.

What causes an LDAP error?

The value in the LDAP security authentication field is not valid, or an incorrect password was provided. Note: This error occurs for Microsoft Active Directory LDAP servers only. Check to make sure the LDAP security field has been properly set and make sure the correct password has been entered.

How do I find my LDAP settings?

Procedure

  1. Click System > System Security.
  2. Click Test LDAP authentication settings.
  3. Test the LDAP user name search filter.
  4. Test the LDAP group name search filter.
  5. Test the LDAP membership (user name) to make sure that the query syntax is correct and that LDAP user group role inheritance works properly.

How do I test my LDAP server connection?

How do I know if LDAP is enabled?

Verify an LDAPS connection

  1. Start the Active Directory Administration Tool (Ldp.exe).
  2. On the Connection menu, click Connect.
  3. Type the name of the domain controller to which you want to connect.
  4. Type 636 as the port number.
  5. Click OK. RootDSE information should print in the right pane, indicating a successful connection.