Why are my Cisco headphones not working?
Why are my Cisco headphones not working?
Make sure that your base is properly plugged into your preferred call device. Ensure that the connection to and from the base is secure. Make sure that you don’t take your headset too far from the base. Make sure that your desired call source is selected on the base.
How do I reset my Cisco headset?
You can restore your default headset settings with the Cisco Headsets mobile app. In Cisco Headsets, select Settings > Reset Settings. Slide the Power/Bluetooth switch down and then back up to restart the headset.
How do you answer a Cisco phone with a headset?
Incoming calls are automatically answered one by one on the phone as long as the headset light remains lit. For each ephone, you can specify one or more lines for headset auto answer. After a phone is configured for headset auto answer, the phone user must press the headset key to start auto answer.
How do I update the firmware on my Cisco headset?
Turn your headset on, open the Cisco Headsets mobile app, go to Home, and tap the banner at the top to install new firmware if it is available.
How do I update my Cisco 730?
Connect your headset with the USB-C cable to a computer and go to https://upgrade.cisco.com/accessories. Follow the on-screen instructions.
What headset is compatible with Cisco phones?
Cisco 6900 7800 7900 8900, 9900 Series Wireless/Corded Headset
| Corded Headsets | Wireless Headsets | |
|---|---|---|
| Cisco Phone Model | Plantronics Headsets | Jabra Pro 9400 Series or Jabra Go 6470 Series, Motion Office UC |
| 6851 | Cisco IP Headset | Jabra Link-43 |
| 6945 | Cisco IP Headset | Jabra Link-43 |
| 7821 | Cisco IP Headset | Jabra Link-43 |
How do I enable headset Hookswitch control on my Cisco phone?
Access the server administrator with a browser. Select Device > Phone through the drop down menus. Open the desired phone. Scroll down to “Wireless Headset Hookswitch Control”, set to “Enabled”, Click “Apply”.
How do I connect my Plantronics headset to my Cisco IP Phone?
How to Install Plantronics Wireless Headsets with Cisco Phones
- Install the handset of the phone into the Plantronics Telephone Interface Cable.
- Install the headset base unit into the handset port of the phone. Leave the “headset port” empty.
- Answer/End calls by pressing the call control button on the headset.
How do I connect my Jabra headset to my Cisco IP Phone?
Connection:
- Plug the supplied cable into the headset interface socket on your Cisco phone and the other end to the socket with the phone icon on the Jabra Pro 94×0 base.
- Connect the EHS adapter to the AUX socket on your Cisco phone and the AUX interface on your base.
What is Hookswitch mode?
Electronic Hookswitch (EHS) is a feature that allows users to start and end calls by pressing buttons on their headset. Not all headsets support electronic hookswitch, and those that do must be connected to an EHS adapter or cable to use this feature.
