How do I contact Runkeeper?

Reach out to [email protected] for assistance.

Does Runkeeper have live tracking?

Our updated Live Tracking experience now lets you choose up to 5 of your phone contacts to share your trip with. Keep reading to learn how! The Live Tracking feature is only available to Runkeeper Go members.

Why is my runkeeper app not working?

Reset Network and Location warnings in Settings, then reboot your device. Make sure your phone’s battery saving mode is turned off — this can cause GPS issues. Android users may need to adjust other settings in this article. If none of the above work, it is possible the app did not download to the phone correctly.

What is the difference between Runkeeper and Runkeeper go?

The basic version of the app is totally free to use, but there’s also Runkeeper Go for $39.99 a year, which offers extra features like personalized training, tailored motivation, live run tracking, and in-depth insights to help you reach your goals.

How do I restart my runkeeper app?

Just hold down on the app icon from your home screen and click the “-” that appears in the top left corner! Once the app is uninstalled you should restart your phone and then reinstall the Runkeeper app! Important: Custom/one-off workouts are saved locally and will be lost when uninstalling/reinstalling the app.

How do I cancel runkeeper?

How to Cancel a Runkeeper Go Subscription

  1. Log on to runkeeper.com and tap the gear icon in the top right corner of the screen.
  2. Go to your Purchase History.
  3. On the Purchase History page you will see a list of payments you have made.
  4. Find the Actions column and hit the blue X button to “Cancel Subscription.”

How do I track runner live?

  1. Download our mobile app for your iPhone© or Android©
  2. Open the app, login, go to Tracking > Track and Share My Run, start the timer, begin your run.
  3. Click Enable Tracking to start Live Tracking.
  4. Share with friends and family!
  5. Live event tracking.

How do I live stream a run?

How to live stream in 5 simple steps

  1. Connect your audio and video sources. This involves physically connecting the audio and video sources to your main live streaming setup (the PC or laptop).
  2. Configure the encoder.
  3. Connect to the streaming platform.
  4. Check your internet connection.
  5. Start streaming.

How do I restart my Runkeeper app?

Is Runkeeper worth paying for?

Is the RunKeeper app worth it? There are a lot of running apps out there, and I wished that RunKeeper took it a step further by integrating other workout options. I also hope it adds more fun features, like different voices. But for $10, it’s a cheap investment in a personal trainer who will always keep you honest.

How do you cancel Runkeeper?

Read more about how to cancel an Android in-app purchase here….Follow these steps if you subscribed to Runkeeper Go on our website:

  1. Log on to runkeeper.com and tap the gear icon in the top right corner of the screen.
  2. Go to your Purchase History.
  3. On the Purchase History page you will see a list of payments you have made.

What is Runkeeper Go feature?

Runkeeper Go Features. Runkeeper’s Live Track feature lets you stream your GPS tracked activities on Runkeeper.com, allowing others to watch how you’re doing in real-time.

How do I renew or cancel my Runkeeper Go subscription?

This will take you to your payment method page (Google Play or iTunes) where you can renew and manage your Runkeeper subscription and update your payment information. If you want to cancel your Runkeeper Go subscription, see this article.

What information do I need to provide to connect to Runkeeper?

Provide your Runkeeper login email address and any details if needed. If you purchased through the Google Play Store and we can’t locate the purchase with your email address, we will need your Google Play order number, also called the GPA number. Please have this ready if possible!

How do I understand my billing information at Runkeeper?

At Runkeeper, we want to make it as easy as possible for you to understand your Billing information. This article will help you do so by addressing the following topics: Click the gear icon in the top right corner to access your Account Settings When viewing your purchase history, you can check the status of your Runkeeper subscription.