How does ASUS RMA work?

Once your product is delivered to the repair center and is examined by a technician, we will contact you directly with a repair quotation via email to provide the final cost of repairs. After payment of your final repair quotation has been confirmed, the technician will proceed with repairs to your product.

How long does ASUS RMA take?

We can say that normal RMA time is 15-20 days if you are in same country. Everything below 15 days is very cool. Excellent is when manufacturer discover problem as soon as possible to send information in store to replace you.

Does ASUS require receipt for RMA?

If You do not provide the receipt/invoice from the seller, your warranty period will be deemed to start from the manufacture date of the Product, based upon the serial number, rather than the date of purchase.

How do I return an ASUS product?

ASUS doesn’t offer in-store returns, so you have to mail your item to the ASUS warehouse. To do so, you’ll need to request an RMA (Return Merchandise Authorization) number by: Logging in to your account as a member. Calling ASUS customer service.

How long does an RMA take?

RMA processing time may vary depending on the product and reason for the return. Generally it takes 2-4 business days once the RMA has been received and it meets the following criteria: The RMA number is clearly identified on shipping label or package.

How long is ASUS motherboard warranty?

Warranty period of the Product This warranty applies for the period could be from 12 months up to 60 months* (“Warranty period”) from the date the product was first purchased by an end-customer (“Date of Purchase”).

How do I return an ASUS Product?

Is invoice enough to claim warranty?

A consumer can claim benefits under the warranty clause even if he does not have an invoice of the purchase,” Consumer Affairs Minister Ram Vilas Paswan said here.

Will ASUS replace my laptop?

ASUS will provide immediate repair/replacement to customer on end-users based on product’s warranty policy after product is verified by contacting ASUS authorized service provider. Note: Product must be in full packaging & without physical damage to the product.