How long does a SureFlap last?

Typical battery life is over 6 months, and in many cases, up to twelve months with normal use. You can get solutions from our SureFlap self-help tool SureSolve which can walk you through all the troubleshooting solutions and solve problems for you instantly, or order spare parts if required! 1.

How do you reset a microchip cat flap?

Answer

  1. Remove the battery cover lid.
  2. Press and hold the memory button for at least 10 seconds.
  3. The indicator lamp will stay on for the duration that the button is held down.
  4. When the memory is wiped, the catch will open and close automatically.
  5. Let go of the memory button and replace the battery cover lid.

Why is my SureFlap clicking?

Use high quality (Energizer or Duracell) batteries, as lower quality batteries could be the cause the ticking due to reduced power.

How do you fix a SureFlap cat flap?

Answer. In the first instance, we would suggest lubricating the catch on the SureFlap using WD40, or a silicone lubricant, sprayed on the grey catch, and then pressing the learn/memory button 5-10 times.

Why is my cat flap flashing red?

Low Battery N/A Red – Flashes every 10 seconds Replace batteries soon. Batteries Replaced N/A Green – 3 quick flashes Cat flap will enter Automatic mode.

Can I use rechargeable batteries in SureFlap?

Answer. We do not recommend using rechargeable batteries with Sure Petcare products, however, in the SureFlap Microchip Pet Door and Microchip Pet Door Connect you are able to set the low battery threshold to a lower setting by putting the unit into custom mode 2.

Do cat microchips stop working?

We implant it under your cat’s skin, between their shoulder blades. The microchip has no battery or moving parts. This means it won’t wear out and it remains completely inactive until scanned when its unique number is transmitted to the scanner and displayed on the screen.

Why is my microchip cat flap flashing red?

How to tell if the batteries need replacing on the SureFlap Microchip Cat Flap. If the LED light starts flashing red every five seconds, this is an indicator that you need to replace the batteries.

What batteries does SureFlap use?

Mar 10, 2020Knowledge The SureFlap Microchip Cat Flap and the DualScan Microchip Cat Flap operate using 4 AA (1.5V) batteries. The SureFlap Microchip Pet Door, SureFeed Microchip Pet Feeder & SureFeed Sealed Pet Bowl operate using 4 C cell (1.5V) batteries.

Do microchip cat flaps need batteries?

Remove the battery cover lid and remove all four old batteries. Insert 4 x fresh AA Batteries. Once completed, put the battery cover lid back on. Note: we recommend using good quality AA batteries, i.e. Energizer, Duracell or Varta High Energy.

Can a microchip fail?

Although it’s relatively rare, some microchips can fail. In one study that looked at 2,632 pets implanted with microchips, 11 of the devices did not work. When microchips were first introduced in the United States in the 1990s, most chips were read with scanners that used 125-kiloHertz (kHz) or 128-kHz frequencies.