Why does my incoming Mail in Outlook go to the deleted folder?

If your emails are automatically sent to the Deleted Items folder, it could be that there are Inbox rules that are configured that would send your messages to a folder.

Why are my emails going straight to archive Outlook?

With your account to check if there is any rule cause this issue: Settings > Mail > Automatic Processing > Inbox and Sweep rules. In Outlook client, Please click Rules on Home tab > Manage Rules & Alerts > in the Rules and Alerts window, you can uncheck all rules to confirm if this issue disappear.

Why does incoming mail go to Deleted Items?

Cause. This problem occurs if you select Ignore on an e-mail message, and then another message from that same thread is delivered into your mailbox. When you select Ignore on an e-mail message, Outlook deletes that e-mail message and also keeps track of all future e-mail messages that are related to the ignored message …

Why do my emails get deleted automatically?

If your incoming or sent messages are automatically placed in Trash, the cause is a misconfigured filter, or a setting on your Forwarding and POP/IMAP tab. To resolve this issue, please make sure you haven’t created any filters with the action Delete it that would affect the messages in question.

Why do my emails delete themselves?

If items are removed automatically from a certain Outlook folder in a regular period, such as appointments and meetings are deleted automatically every month, it may be caused by AutoArchive.

Why are emails moving to archive?

Email archiving allows you to keep a record of everything sent and received, ensuring that you always have a copy of your messages and any documents attached. By archiving your important data and documents, they’re stored safely in a separate folder—meaning there’s less chance you’ll delete or lose them.

Why do some emails go directly to archive?

Because of your current settings in Gmail on their website, your messages are being archived, instead of being sent to the trash, when you delete them.

How do I stop Outlook from automatically deleting emails?

Stop Outlook from auto-deleting emails in Deleted Items folder

  1. Click File > Options.
  2. In the Outlook Options dialog box, please click Advanced in the left bar, and then uncheck the Empty Deleted Items folders when exiting Outlook option in the Outlook start and exit section.
  3. Click the OK button to save the change.

How do you stop emails from going to deleted folder in Outlook?

Check if the user has ticked the Ignore status of the e-mail thread, follow these steps to check it:

  1. Select the Deleted Items folder.
  2. Select the message that is currently set to be ignored by Outlook.
  3. On the Home tab on the ribbon, click Ignore in the Delete section.
  4. If you are prompted, click Stop Ignoring Conversation.