What do I do if my Xfinity box says cast?

The large box says Cast. I’ve unplugged each and restarted. that is part of the bootup sequence (ca=cable, st=status). try connecting the same set top box to the modem’s cable from the wall and see if it progresses to a complete bootup based on the front display.

Why is my X1 box not working?

When troubleshooting an issue with your Xfinity X1 TV Box, you may be directed to restart the device or you may resolve it online with a system refresh. The easiest way to restart your TV Box is to say “Restart TV Box” into your Xfinity Voice Remote.

Why is my Xfinity box stuck on boot?

To fix Xfinity stuck on the welcome screen, check if your connections are tight and right. Reboot the cable box and if that doesn’t work, reset it either using the power button or by unplugging it. Restarting the gateway could also fix the issue.

How do I fix Comcast no signal?

Make sure all power cables are plugged into working power outlets for the TV and for your X1 TV Box. Hand-tighten all cable connections to make sure they’re not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it’s plugged into the proper locations. Power on both the TV and the X1 TV Box.

What may cause an RDK error?

Bad Power Outlet: In some cases, the power outlet to which the signal amplifier was connected wasn’t providing the ample amount of voltage required for it to work properly which in turn was causing the error. Loose Cables: A cable not properly plugged in can trigger this error.

Why is my Xfinity signal so weak?

Regularly Restart Your Equipment Restarting your Gateway, modem or router is good for the device’s health and for your home WiFi performance. Doing this allows the device to update its software, if necessary, which can help optimize your connection and speed. Learn how to restart your WiFi equipment.

How do I factory reset my x1 box?

Follow these steps to do a factory reset using the app:

  1. Open the Xfinity My Account App installed on your smart device.
  2. Under the Overview Menu, you will find the TV option.
  3. Select the device you need to troubleshoot.
  4. Select Troubleshoot and then tap on Continue.
  5. Now, select System Refresh to reset Xfinity Cable Box.

How do I refresh my Comcast cable box?

Press the A button on your remote control. Select the System Refresh tile, and press OK on your remote. Select Refresh Now, and press OK on your remote. Once the System Refresh is in progress, don’t unplug or turn off any of your TV Boxes, which will automatically restart during this process.

Why does my cable box keep saying boot?

Sometimes the box can get stuck while in the booting process. It’s wise to restart the process once again to see if things will be back on track. Just unplug the power inlet from the box and plug it back to the outlet. Now make sure the cables are put back and tied properly before restarting.

How do I reset my Xfinity X1 box?

Ensure your cables are tightly secured. Press and hold the Power button located on the front of the primary DVR TV Box for 10 seconds. The TV Box should automatically reboot.

Why is my cable box saying no signal?

Check the cable connections between the TV and your video device or receiver. Change the channel or try a different input device or movie. The received signal may be weak. If your TV uses a cable or satellite box, you may need to contact your service provider for further assistance in improving the signal strength.

Why is my xfinity box not connecting?

Make sure you’ve tightened all cable connections from the wall to your device, turned on your TV and TV Box, checked your remote batteries and that your TV is set to the right input. If none of these worked, tap Continue. We’ll scan your device for potential issues. Choose a System Refresh or Restart a Single TV Box.