What is a PMO Service Catalogue?

It’s a way to show your ‘customers’ what you can offer and gives some greater detail about the services. On the other side, it allows the customer to make a more informed choice about what assistance they need from your PMO. Going deeper than that, service catalogues stem from the IT domain.

What is a service catalog with example?

A service catalog is like an online shopping website for your organization. With a well-organized and carefully curated collection of all the business and IT related services, it connects the employees to support and services that IT delivers.

How do I create a sample Service Catalogue?

Creating an IT service catalog

  1. Plan customer needs for a service catalog.
  2. Identify your customers and service providers.
  3. Identify what services will be provided in the service catalog.
  4. Use the proper tools to build the service catalog.
  5. Gauge user acceptance of the catalog.
  6. Deploy the catalog to end users.

What are PMO services?

A Project Management Office (PMO) is a center of excellence that ensures a consistent approach to project management throughout the organization. Successfully established PMO’s lead to improved project performance and significant business benefits.

How do you organize a service catalog?

How to build a service catalog

  1. Step 1: Study business objectives and identify your stakeholders.
  2. Step 2: Define and categorize the service offerings.
  3. Step 3: Create service-specific SLAs and workflows.
  4. Step 4: Organize your service fulfillment strategy.
  5. Step 5: Design your catalog.

How do you structure a service catalog?

How do you manage a service catalog?

The key activities within the service catalog management process should include: Agreeing and documenting a service definition and description for each service with all relevant parties Interfacing with service portfolio management to agree the contents of the service portfolio and service catalog.