What does it mean when Turnitin says error?

Turnitin error messages will appear, if you have previously set up an account through the Turnitin website (or automatically through the Assignment submission in Study Desk), and you are trying to create a new account.

How do I fix Turnitin error?

A common message is ” Error communicating with Turnitin. Try to resubmit the file. If the problem persists contact your administrator.” This error message commonly appears if there is an internet issue or Turnitin is not available. You can try to resubmit the file by pressing on the folder.

Why is Turnitin unable to process my submission?

The assignment settings may be preventing you from submitting your paper. If the due date has passed and your assignment does not allow for late submissions, you will not be able to submit. If you are attempting to resubmit, it is possible that your assignment settings only allow for one submission per student.

Why can’t I submit a PDF to Turnitin?

Turnitin will not accept PDF image files, forms, or portfolios, files that do not contain highlightable text (e.g. a scanned file – usually an image), documents containing multiple files or files created with software other than Adobe Acrobat®.

Can Turnitin make mistakes?

Some students upload their papers and get a positive match even if they did not copy. This brings the question of whether Turnitin can be wrong or if it gives a wrong score. Turnitin cannot be wrong because it only shows similarity by matching text with other existing texts from its database or from the internet.

How do I submit a corrupted file to Turnitin?

Turning in a corrupted file Close the file and reopen it. If the file was successfully corrupted, for Windows users, you will see ” The document path is invalid” while Mac users a ”Convert File” dialog box will appear. Then submit the corrupted file via Turnitin and begin completing the real assignment.

How many times can I submit on Turnitin?

three resubmission attempts
You are allowed three resubmission attempts where the Similarity Report will generate immediately. After three attempts, you’ll have to wait 24 hours before a new Similarity Report can be generated. Resubmission attempts are shared between you and your instructor.

Can you submit a paper to Turnitin twice?

As long as the Assignment Settings allow, you can re-submit as many times as you like to Turnitin, up until the assignment due date. Re-submitting an assignment is handled in an identical manner as a first time submission to an assignment with re-submissions completely overwriting the previous submission.

Can Turnitin detect corrupt files?

Turning in a corrupted file If the file was successfully corrupted, for Windows users, you will see ” The document path is invalid” while Mac users a ”Convert File” dialog box will appear. Then submit the corrupted file via Turnitin and begin completing the real assignment.

Does Turnitin check excel?

Most graphs made by Microsoft Excel are detectable by Turnitin. Avoid using Excel in OpenOffice or LibreOffice. Only single Excel graph files with no link to separate excel files will be detected. To make sure that your Excel graph is accepted by Turnitin do not hide sheets, rows, or columns.