What does a passenger services agent do?
What does a passenger services agent do?
Your job duties include assisting ticketed passengers during check-in, helping them check luggage and print boarding passes, and ensuring that they have proper documentation to board the plane or ship. Airlines also station passenger service agents at each gate before and during boarding.
Do passenger service agents get free flights?
Gate agents can receive free or discounted flights based on the policy of the airline they work for. This can include free flights, reduced fares, and in some cases you can even get these benefits for their friends and family.
Is a passenger service agent a flight attendant?
The passenger service agent is based in one airport, unlike flight attendants who travel from place to place. Like flight attendants, their schedule is a far cry from regular 9-to-5 office hours. Passenger service agents can work day shifts and night shifts, and even overtime when they need to.
How do I become an airport customer service agent?
How to Become an Airline Customer Service Agent. Qualifications to become an airline customer service agent include a high school diploma or the equivalent. Working in an airport, the ability to obtain a Secured Identification Display Area (SIDA) badge is required.
What is a PSA at an airport?
A passenger service assistant is a customer service representative or agent who assists people using transportation services. Most work on the ground at airports for airlines, though you can also find them working at cruise or train lines, handling many of the same duties.
What’s it like being a passenger service agent?
This is a good starter job but for the long run it is not the best. They hire alot of people but they end up quitting or getting in trouble. Even for employee who do decide to stay a long time, they treat them worse then the new employees. A lot of time they threaten your job.
Why do you want to become a passenger service agent?
SUGGESTED ANSWER: “I am someone who takes great pride in my work and I prefer to work in a customer-facing role where providing great service is important. I get the most job satisfaction from working as part of a wider team where brand reputation is vital.
How do I become a passenger service agent?
Eligibility to become Airline Customer Service Agent
- Passed high school diploma or equivalent in relevant field.
- Employers will prefer candidates who have completed a bachelor’s degree in related fields.
- Six months to one year of work experience is required.
How much does a PSA flight attendant make?
Average PSA Airlines Flight Attendant yearly pay in the United States is approximately $23,625, which is 33% below the national average.
How much do PSA flight attendants make an hour?
PSA Flight Attendant Salaries
| Job Title | Salary |
|---|---|
| PSA Airlines PSA Flight Attendant salaries – 12 salaries reported | $20/hr |
| Ross Stores PSA Flight Attendant salaries – 1 salaries reported | $17,828/yr |
| PSA Airlines PSA Airlines Flight Attendant salaries – 2 salaries reported | $15/hr |
