How do I change my details on PokerStars?

Mobile

  1. From the main screen, tap ‘Account’.
  2. Select ‘Help’.
  3. Tap ‘Submit documents’.
  4. Choose ‘My Stars Account’ as the category.
  5. Select the relevant subcategory e.g., ‘Change name or address’.
  6. Press ‘Email’.
  7. Enter a relevant subject line and include a short message explaining what documents you’re sending and why.

How do you transfer players Notes on PokerStars?

Transferring player notes to another computer

  1. Locate your notes. user. xml (where ‘user’ is your username) file.
  2. Transfer your notes file to the destination computer (i.e., email it, transfer using an external hard drive, etc.).

How do I delete my PokerStars cache?

To clear the cache and data from our Android app, follow these steps:

  1. Go to ‘Settings’, then ‘Apps & notifications’.
  2. Find our app (press ‘See All’ if you don’t see it), and tap on it.
  3. Under ‘App info’ select ‘Storage & cache’.
  4. Tap on ‘Clear storage’ & ‘Clear cache’.
  5. Go back to ‘App info’ and tap ‘Uninstall’.

How do you report cheating on PokerStars?

If a player is verbally abusing you, use the features available to report the chat. Include a copy of the Stars ID and chat you wish to report. If you feel you have been stalked repeatedly over a two-week period, send us the Stars ID of the player you are reporting and the approximate dates and times.

How do I change my user name in PokerStars?

Can I change my PokerStars username? We’re sorry, but we don’t allow players on our platform to change their usernames. This is because the more you play against someone, the better you know their style of play and how to react to it.

How do I delete a card on PokerStars?

Log in to your account and go to the Cashier. Under the ‘Deposit’ tab, select “More Payment Methods” to see all available deposit options….Enter the requested card details:

  1. Card number (16 digits without spaces)
  2. Card expiry date (month/year)
  3. Three-digit Card Verification Number (located on the back of your card)

Is there a PokerStars app for Android?

Download the PokerStars Android app now or get via the ‘Play Store’ on your device. Search for and install ‘PokerStars Poker’. Downloading may take a few minutes, depending on your wireless or mobile data connection. Once the app has downloaded onto your device, press the PokerStars spade icon to launch our software.

How do I reinstall PokerStars net?

Android

  1. Go to Settings → Apps & notifications → See all… (or similar depending on the model/operating system)
  2. Select our app.
  3. Tap on the ‘Uninstall’ button.
  4. Download and install our app from the Play Store, or from our website.

Can I make a new PokerStars account?

If you don’t have an account yet, you can create one through our mobile app by: Open the app. At the login screen, tap the option ‘New to PokerStars? Join Now’.

How do I remove my credit card from GGPoker?

Information on the data storage of credit cards As per GGPoker policy, we cannot process your payment before you agree to this. If at any time you wish to remove saved card details from your GGPoker account, you can select this option in the GGPoker Cashier.